Most items for sale are available "Free on Board". Pick up in Twain Harte, California. Contact us for directions.
For items with free shipping your delivery address will be confirmed if you use pay pal. Otherwise contact us for quote. We use the postal service and UPS for any items that are within their size and weight limits and will quote a shipping price if you provide a zip code.
All orders exceeding UPS weight limits will be shipped ground freight. We have found the best prices from frightquote.com and will always try to secure the lowest cost.
We will make a full refund (minus shipping cost) for any item you have purchased and are not completely satisfied with. We will always provide a detailed and descriptive listing with as many photos as is reasonable so you can make an informed purchase. If We have misrepresented any item and you are not satisfied you may return it within seven days of purchase at your own shipping cost for a full refund of the original purchase price.
All Wood and lumber is unique. Each burl, tree or log has its own bark, sapwood, cracks, imperfections and inclusions. When taking photographs I always try to include all sides when possible and capture any and all defects such as checks and voids. This insures that you will receive your order in the condition as shown. When photographing I do not use alcohol, water, or any other means of enhancing the grain or figure unless clearly noted.
It is possible that pictures of some species will appear different on your computer screen or printer than what the wood actually looks like. No two computer monitors will show colors identically. Some are brighter; some have more contrast and may be difficult to reproduce the same results. I try to photograph all veneers as close to the original color as possible using natural light. Additionally, Walnut Burl is typically darker than what is shown in the pictures.